We will comply with Act on the Protection of Personal information and its guideline, and Act on Regulation of Transmission Specified Electronic Mail as the laws and guidelines with regard to the handling of personal information, and handle with personal information accordingly.
“Personal information” means “personal information” referred to in the Act on the Protection of Personal information, including the name, date of birth, address, phone number, e-mail address of a person that can identify a specific individual and/or personal identification information such as photo and still/ moving images that can identify a specific individual.
We ask users to provide us with their personal information including their name, date of birth, address, phone number, e-mail address, bank account number, and credit card information etc. when the users makes a registration. Also, we collect the personal information from our affiliated organization, which conduct transactions and payment services between themselves and users.
The affiliated organizations applied to this method described in article 3 are listed as below:
We collect and use the personal information for the following purpose.
We may change the purpose of personal information use within a reasonably acceptable boundary, in which case, we will directly contact the affected persons as the owner of the information or release an official statement on the Website.
We will not provide user’s personal information to other third parties except our affiliated organizations listed in Article 4, unless the users give their consents except where such disclosure:
When the identified individual makes a request for the disclosure of personal information, we disclose personal information without delay. However, situation falls in any of the following cases, we may refrain from disclosing some or all information. When no information will be disclosed, we shall notify the identified person to that effect without delay.
Notwithstanding the provision in the preceding paragraph, we will not disclose any privacy information other than personal information such as history information and characteristic information.
Users can request us to correct, add, delete their own personal information for the reason it is not correct, according to the method specified by the Tanpopo-no-ye Foundation.
When we receive such a request and judge that any of such a change is necessary, we shall perform a correction on the personal information concerned without delay. We notify the person requesting us to correct the information when we decide that we will or will not to make the correction without delay.
We conduct necessary investigation without delay when users claim to suspend or eliminate their personal information due to the reason that it is handled beyond the scope of the purpose of use, or because it was acquired by improper means.
Based on the result of the investigation, when we judge that corresponding to the request from the user is necessary, we shall stop using the personal information. We notify the person requesting us to suspend using the information when we decide that we will or will not to make the suspension etc. without delay.
We do necessary and appropriate surveillance to manage the safety of users’ personal information against risks such as loss, damage, tampering, and leakage. Also, in the case we entrust the whole or partial treatment of personal information to a third party and/or our partners, we take necessary and appropriate measures or supervisions in order for personal information to be treated safety by the third party.
For inquiries regarding this policy, please contact the following counter.
Tanpopo-no-ye Foundation (General incorporated foundation)
Personal Information Protection department
3-25-4, Rokujyo-nishi Nara city, Nara, 630-8044
Phone: (＋81) 742-43-7055
Operating hours: 9-12am, 13:30-17 pm
Mon-Fri (Except national holidays and new year’s holidays)
December 1st, 2020